We’re proud to announce our latest innovation to meet the needs of cutting-edge businesses. Many emerging companies are completely virtual in their presence, abandoning the traditional office completely, while others utilize virtual tools on a regular basis to link teams spread across multiple locations in different cities, states, and even other countries around the world.
The Emergence of Tools Geared to Virtual Management and the TM Solutions Answer
Many of the tools developed to meet these virtual needs have centered on communications (Skype, for example) and project management (think: Basecamp). While these tools have certainly enabled companies to perform the most basic business tasks, and even more complex ones, without a lingering thought to gathering in person, TM Solutions has chosen to be an innovator in addressing the multiple needs that these companies have for properly managing people and teams. Furthermore these companies have an even greater challenge, in many cases, in generating a true corporate culture—something we believe is an ongoing process of developing leaders, managers, and teams, rather than just posting a set of corporate values and having a robust orientation session.
With these considerations in mind, we released our breakthrough talent management software, the Mobile Manager earlier this year. Integrated with tools like our exclusive Talent Card and Peer Card, the Mobile Manager makes life easier for all managers and team members by connecting them to the information they need to know in order to collaborate and achieve business goals with greater effectiveness. Through the Mobile Manager, people understand each other’s communication preferences, likes and dislikes, sensitivities and hot buttons, building credibility and trust across the organization. People can also predict and act upon how others respond to various personal and leadership styles, both positively and negatively, as well as how they approach problem-solving tasks and react in pressured or deadline-oriented situations.
Since its release in April 2012, the Mobile Manager has made a huge impact on the team-building activities at participating companies. We’ve received very positive feedback on the many elements that our clients find both easy to use and practical in their day-to-day leadership and collaboration roles. They’ve also let us know that, like many other tools they find effective, they tend to see the Mobile Manager as their go-to resource for managing their teams—in effect, they spend a significant portion of each day and week “living” inside the platform, utilizing the Mobile Manager to leave them prepared for most of the challenges they face in working together with others.
Companies Oriented to Talent Management Need More
We are pleased to say that they have been asking for more. Organizations today recognize that managing profitability and maximizing productivity, as well as improving expertise and capabilities, is contingent on a sensible investment in their current talent and future leaders. In addition to organizational benefits they have seen with the Mobile Manager, managers and employees want coaching to help them deliver better results and achieve their personal goals. Employees and managers want access to relevant performance coaching as they need it and when they need it.
Thus, our clients want to broaden the scope of how they use the Mobile Manager, and we’ve responded with Virtual Performance Coaching with Mobile Manager Feedback. This latest improvement takes the Mobile Manager to a new level of effectiveness, as it now serves as a preparation tool and communications tool for managers and teams to develop their talents and skills with interpersonal, developmental communications along the way.
Why Talent Management Processes and Tools Are Important
Most organizations adequately manage performance. They set performance objectives, define key metrics, and conduct periodic assessments (monthly, quarterly, and/or annually). What's missing is called the "performance gap."
The performance gap is the time between the planning and assessment phases - the time where teams and individuals are actually doing their work, developing products, engaging customers, collaborating on teams, managing projects and programs, delivering products and services. What type of ongoing, practical and timely performance feedback is actually taking place beyond the discussion of metrics, weekly staff meetings, and formal assessments? Performance feedback, such as how to improve production and results, the quality of work, productivity, relationships, cross-functional collaboration, is, unfortunately, an area where most organizations place little to no focus.
Today, it is possible to move beyond senior level coaching, as well as close the performance gap, by providing cost-effective, timely Virtual Performance Coaching with Mobile Manager Feedback (MMF) to all employees. Through this integration of technology, tools, and best practices in talent management, we can now deliver hundreds of high-quality coaching sessions to any employee—exactly when they need it.
Most companies, both big and small, simply cannot deliver on-demand performance coaching in-house to their managers and teams, due to issues around bandwidth, expertise, and cost. Furthermore, individual managers have the same challenges around capacity and know-how, as well as the fact that many of them are elevated functional experts, rather than performance coaches.
Real Business World Application—Not Just Another Piece of Technology
No matter the challenge, be it capacity, priority, expertise, or cost, companies can meet their objectives in talent management when they have the right tools for success. That’s where Virtual Performance Coaching with Mobile Manager Feedback (MMF) comes into the equation, equipping executives, managers, and team members for multiple scenarios:
1. You or your support group (manager, mentor, coach, HR rep, etc.) has identified a development need and you want to identify possible causes for the deficiency.
2. You are coaching someone and want some ideas on how they can improve their personal effectiveness (production, quality of work, and productivity), communication, interpersonal skills, or leadership.
3. You are conducting a performance review discussion with an employee and want some suggestions, talking points or strategies.
4. You received some general feedback from others and want something more specific and targeted. You want to identify the “real need.”
5. You are creating a development action plan for yourself or team member and want to do more than attend a webinar or workshop.
Virtual Performance Coaching with MMF offers high impact coaching content and strategies spanning 100 MMF options in four categories – personal effectiveness, career development (for current and future roles), leadership, and interpersonal skills (communication, relationships, influence). MMF is ongoing, practical and timely performance feedback such as how to maximize production and results, improve the quality of work, increase productivity, or strengthen relationships and teamwork for self or team member. Each MMF provides objective and unbiased feedback that is personalized and relevant for each employee.
Taking this holistic approach, Virtual Performance Coaching helps companies develop the complete employee—molding better leaders, people who are better prepared to meet current and future organizational and market challenges. For more information on Virtual Performance Coaching with Mobile Manager Feedback, visit the TM Solutions site at http://www.tms-hr.com/Virtual-Performance-Coaching.aspx. To discover a wide range of feedback options, visit http://www.tms-hr.com/Mobile-Manager-Feedback.aspx