Conflict is a part of life. It is present in all organizations. Conflict can be constructive or destructive. Constructive conflict builds stronger relationships and encourages innovative solutions. Destructive conflict damages relationships, erodes employee morale and teamwork, and ultimately kills productivity. Discover how to recognize constructive and destructive conflict and learn effective conflict management strategies to keep you, your team and business on track.
Real World Application
- *Gain an understanding of various interpersonal conflict styles.
- *Understand your own conflict style and emotional triggers.
- *Turn conflict into an opportunity.
- *Implement effective strategies to move beyond conflict.
Learning Opportunities
- *Identify the stages of conflict.
- *Assess conflict styles, triggers and sensitivities.
- *Achieve the appropriate balance on compromise.
- *Manage the emotional element of conflict.
Next Steps Once your kit purchase is complete, a TMS Business Partner will contact you to schedule your one hour one-on-one train-the-trainer or coaching session. For more information about other formats including live group webinars or workshops, Contact Us. For a list of other related programs visit Coaching and Workshop Kits or Webinars. |