Success Kit - Performance Management

• TMS Assessment Surveys
• TMS Competency Model
• Asset Factors – Capability
• Motivation Factors – Commitment
• Interpersonal Factors – Connection
• Technical Factors –”The Manager”
• People Factors – ”The Coach”
• Conceptual Factors –”The Leader”
• Competencies – A Reality Check
• Competency-based Performance Management
• Employee Skills & Training Inventory
• Employee Values & Interests Assessment
• Job Description Template
• Key Components of a Job Description
• Performance Rating Examples
• Performance Review Templates
• Team GAP Identification
• Team SWOT
• TMS Efficiency Factors
• TMS Production Factors
• TMS Quality Factors

 Employee Communication

• Effective Use of Communication Mediums
• Human Patterns – Interpersonal Indicators
• Measuring Communication Effectiveness – Helpful Tips
• Non-verbal Communication
• Type of Information Attended to

 Performance Coaching

• Addressing Common Hot Buttons
• Addressing Employee Performance Problems
• Attributes of a Master Coach
• Coaching in Action – Developing Performance Excellence
• Coaching vs. Training
• Conveying a Sense of Urgency
• Correcting Performance Problems
• Delegation Checklist
• Delivering Difficult News
• Identifying and Addressing Blind Spots
• Less Than Effective Descriptors
• Manage Emotions to Collaborate
• Performance Development Techniques Chart
• Performance Improvement Plan
• Performance Review – Coaching Excellence
• Potent Goal Setting
• Team Building Evaluation Checklist

 Employee Motivation

• TMS Talent Card
• Balanced Approach to Compromise
• Diagnosing Change Resistance
• Employee Rewards & Recognition
• Implementing a Successful Change Initiative
• Organizational Change – Major Factors
• Problem Solving Patterns
• Rewards & Recognition – Tips for Managers
• Rewards & Recognition Survey