Whether you are communicating one-on-one or delivering bad news company-wide, it's never fun to be the messenger of bad tidings. These situations carry a significant risk that your audience's emotional responses will overwhelm any ability to respond productively. This is why we talk about not shooting the messenger! Yet, any business leader will have times that bad news will need to be communicated. If this describes your situation, you can benefit from this webinar.
Learning Opportunities
- *Learn why it's important to communicate bad as well as positive news.
- *Discuss helpful techniques that enable you to communicate in a way that can be heard.
- *Understand the psychology behind why these techniques work when used appropriately.
Next Steps Once your kit purchase is complete, a TMS Business Partner will contact you to schedule your one hour one-on-one train-the-trainer or coaching session. For more information about other formats including live group webinars or workshops, Contact Us. For a list of other related programs visit Coaching and Workshop Kits or Webinars. |